Terms and Conditions
Effective Date: July 21, 2025
Welcome to Namma Tapri – your neighborhood-friendly spot for tea, coffee, snacks, and soul food. By accessing our website, placing an order, or interacting with our services (collectively, the “Platform”), you agree to the following Terms and Conditions (“Terms”). Please read them carefully.
This business is managed and operated by Shruti Krishnan Kutty.
1. Acceptance of Terms
By using our Platform, you confirm that you are at least 18 years old and legally capable of entering into a binding contract. If you do not agree with these Terms, please do not use our services.
2. Services Offered
Namma Tapri provides an online ordering experience for beverages, snacks, and limited-edition items. Orders can be placed via our website for self-pickup or delivery, subject to availability in your area.
3. User Accounts
You may be required to register an account to place an order. You are solely responsible for keeping your login details confidential and for all activity that occurs under your account.
4. Orders and Payments
Orders must be placed through the Platform. We currently accept payments via UPI and may offer additional payment options in the future. All prices are displayed in INR and include applicable taxes. Orders are considered confirmed only after successful payment.
5. Delivery and Pick-Up
We offer self-pickup and local delivery within designated zones. Delivery timelines are estimates and may vary. Namma Tapri is not liable for delays caused by unforeseen circumstances or third-party logistics providers.
6. No Refunds or Cancellations
All confirmed orders are final. We do not offer refunds, cancellations, or exchanges. However, if there is an issue such as a missing, incorrect, or damaged item, please contact us within 24 hours of receipt with your order details and photographs. We will make reasonable efforts to resolve the matter.
7. Menu, Pricing & Availability
Menu items and prices are subject to change without notice. While we strive for accuracy, errors in availability, pricing, or descriptions may occur and we reserve the right to correct them.
8. Promotions and Discounts
Any offers or discounts are applicable only as per the stated conditions and are not transferable or combinable unless explicitly mentioned.
9. Intellectual Property
All content including logos, images, designs, and text is the property of Namma Tapri and protected under applicable intellectual property laws. Any unauthorized use is strictly prohibited.
10. Prohibited Use
Users agree not to misuse the Platform in any way, including but not limited to:
- Violating laws and regulations.
- Attempting to breach system security.
- Submitting false or misleading information.
11. Limitation of Liability
Namma Tapri shall not be held liable for any indirect, incidental, or consequential losses related to the use of our services or website. Our maximum liability, if any, is limited to the value of the disputed order.
12. Indemnity
You agree to indemnify and hold harmless Namma Tapri, its staff, and partners from any claims, liabilities, or expenses arising out of your misuse of the Platform or breach of these Terms.
13. Updates to Terms
We may update these Terms from time to time. Continued use of our Platform after changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
15. Contact Information
For any queries, concerns, or support, reach out to us at:
📞 +91-9987356616
📧 shrutikrishnan10@gmail.com
📍 Namma Tapri, Whitefield, Bangalore, India